GM
Gomolemo M
1 reviews | Active since Nov 2021
02 Mar 2022, 15:49
Mtn phone cancelation
I have been waiting for a cellphone cancelation from November been calling every month now and sending emails even today the contract Is pending I haven't received any reference numbers even today I use my airtime to call and it's usually long calls
Helpful (0)
Replies (3)0
Replies (3)
Mondo's replyOfficial
02 Mar 2022, 16:01Hi Gomolemo,
Trust you are well.
Thank you for taking the time to write to us about your MTN cancellation enquiry.
Please note that your cancellation is in progress and once cancellation is done, we will advise you accordingly.
We do apologize for the delay and level of service you have received.
Case No: RCO192584
Regards,
The Mondo Team
Trust you are well.
Thank you for taking the time to write to us about your MTN cancellation enquiry.
Please note that your cancellation is in progress and once cancellation is done, we will advise you accordingly.
We do apologize for the delay and level of service you have received.
Case No: RCO192584
Regards,
The Mondo Team
Mondo's reply02 Mar 2022, 16:01
Official
Hi Gomolemo,
Trust you are well.
Thank you for taking the time to write to us about your MTN cancellation enquiry.
Please note that your cancellation is in progress and once cancellation is done, we will advise you accordingly.
We do apologize for the delay and level of service you have received.
Case No: RCO192584
Regards,
The Mondo Team
Trust you are well.
Thank you for taking the time to write to us about your MTN cancellation enquiry.
Please note that your cancellation is in progress and once cancellation is done, we will advise you accordingly.
We do apologize for the delay and level of service you have received.
Case No: RCO192584
Regards,
The Mondo Team
Mondo's replyOfficial
07 Mar 2022, 12:53Hi Gomolemo,
Trust you are well.
Please note that your MTN cancellation has been done.
The above query will now be closed.
Should you require further assistance, please contact our Customer Service team.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN cancellation has been done.
The above query will now be closed.
Should you require further assistance, please contact our Customer Service team.
Regards,
The Mondo Team
Mondo's reply07 Mar 2022, 12:53
Official
Hi Gomolemo,
Trust you are well.
Please note that your MTN cancellation has been done.
The above query will now be closed.
Should you require further assistance, please contact our Customer Service team.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN cancellation has been done.
The above query will now be closed.
Should you require further assistance, please contact our Customer Service team.
Regards,
The Mondo Team
Mondo's replyOfficial
15 Sept 2022, 14:22Good Day Gomolemo,
Trust you are well.
Please note that your MTN account has been credited.
Credit Reference Number: SR# ***
Adjustment Number - MC***
You may contact the MTN Accounts Dept. on *** for assistance regarding your credit/account.
Due to the above, your query will now be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Have a great day further.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN account has been credited.
Credit Reference Number: SR# ***
Adjustment Number - MC***
You may contact the MTN Accounts Dept. on *** for assistance regarding your credit/account.
Due to the above, your query will now be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Have a great day further.
Regards,
The Mondo Team
Mondo's reply15 Sept 2022, 14:22
Official
Good Day Gomolemo,
Trust you are well.
Please note that your MTN account has been credited.
Credit Reference Number: SR# ***
Adjustment Number - MC***
You may contact the MTN Accounts Dept. on *** for assistance regarding your credit/account.
Due to the above, your query will now be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Have a great day further.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN account has been credited.
Credit Reference Number: SR# ***
Adjustment Number - MC***
You may contact the MTN Accounts Dept. on *** for assistance regarding your credit/account.
Due to the above, your query will now be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Have a great day further.
Regards,
The Mondo Team