1 reviews | Active since Sept 2015
Mtn pathetic service
Morning
I'm extremely frustrated with MTN, roughly October 2020 I recieved a call from Mondo Mtn,they said my number was up for promotion and they can offer me an extra 2Gigs data and an extra 500min airtime for only an extra R100 a month....I am now paying an extra R300 odd a month on this contract for this promotion, when I phoned Myn customer care to query,the consultant told me that they recieving numerous complaints about Mondo, from R311.00 I am now paying R601.20...this is utter ******* that Mtn is doing...I sent Mondo an email querying this new balance, I recieved feedback and they stayed my query is valid as they listened to the voice recording...but still it's not cancelled and now I'm still paying this huge extra amount on my contract..I've sent emails and nobody is coming back to me with a solution...its the worst service ever from Mtn
Thank you for contacting Mondo Customer Care.
We apologize for the delay in feedback. Unfortunately, your review was posted to the incorrect Hellopeter page. If you are still in need of assistance, please email us on *** and one of our friendly consultants will be in touch.
Please supply the following details in your email:
Name and Surname:
ID Number:
Contact Number:
Network your query is related to:
Regards,
The Mondo Team
Thank you for contacting Mondo Customer Care.
We apologize for the delay in feedback. Unfortunately, your review was posted to the incorrect Hellopeter page. If you are still in need of assistance, please email us on *** and one of our friendly consultants will be in touch.
Please supply the following details in your email:
Name and Surname:
ID Number:
Contact Number:
Network your query is related to:
Regards,
The Mondo Team