BMvZ
Belinda Mort van Zyl
1 reviews | Active since Oct 2017
31 Dec 2020, 16:31
MTN Mondo: cancel upgrade
I am trying to cancel an upgrade with mtn sa sales mondo. No success. Operators transferring me from one number to another. I have taken the router to my nearest mtn store as instructed by the call centre. Mondo is a third party operator. Still no luck. Mondo will you please cancel the upgrade. I am still within the cooldown period of being allowed to change my mind.
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Mondo's replyOfficial
23 Feb 2021, 15:21Hi Belinda,
Thank you for contacting Mondo Customer Care.
We apologize for the delay in feedback. Unfortunately, your review was posted to the incorrect Hellopeter page. If you are still in need of assistance, please email us on *** and one of our friendly consultants will be in touch.
Please supply the following details in your email:
Name and Surname:
ID Number:
Contact Number:
Network your query is related to:
Regards,
The Mondo Team
Thank you for contacting Mondo Customer Care.
We apologize for the delay in feedback. Unfortunately, your review was posted to the incorrect Hellopeter page. If you are still in need of assistance, please email us on *** and one of our friendly consultants will be in touch.
Please supply the following details in your email:
Name and Surname:
ID Number:
Contact Number:
Network your query is related to:
Regards,
The Mondo Team
Mondo's reply23 Feb 2021, 15:21
Official
Hi Belinda,
Thank you for contacting Mondo Customer Care.
We apologize for the delay in feedback. Unfortunately, your review was posted to the incorrect Hellopeter page. If you are still in need of assistance, please email us on *** and one of our friendly consultants will be in touch.
Please supply the following details in your email:
Name and Surname:
ID Number:
Contact Number:
Network your query is related to:
Regards,
The Mondo Team
Thank you for contacting Mondo Customer Care.
We apologize for the delay in feedback. Unfortunately, your review was posted to the incorrect Hellopeter page. If you are still in need of assistance, please email us on *** and one of our friendly consultants will be in touch.
Please supply the following details in your email:
Name and Surname:
ID Number:
Contact Number:
Network your query is related to:
Regards,
The Mondo Team