MTN Mondo

Dear Mondo,

I hade a failed delivery on the 14th pf December where by DSV biometrics machine failed. I phoned you to arrange for a manual delivery on the 14th the call was logged and stated that you will arrange re delivery within 3 business days. 5 calls later between the 19, 20 and 21st and still you cant tell me when my delivery will take place after I have told you its urgent now I'm going on leave and will not be back at work until the new year . this morning when I wanted to follow up again as no one is getting back to me you dropped the call?? like really. Now you number doesn't exist.. Can you get the deliver sorted before EOB on the 22nd. I have paid a pro rata fee and I'm not even using the service approved for. If Delivery is not done by tomorrow EOB you can cancel the deal and refund me my money immediately.