MTN contract - not according to terms agreed

Item: Mondo
Rating: 1
Author: Vivienne S

Mondo - MTN: Be careful - what I agreed to over the phone and what I got, is not the same thing. Now I sit with the consequences and I have no record or proof. I never signed anything!

Helpful (0)

Replies (3)

Mondo's replyOfficial

19 Mar 2018, 16:31

Good Afternoon Vivienne

Thank you for raising your concerns with us.

As per conversation we will provide feedback shortly.

Kind Regards

Mondo Team

Mondo's reply19 Mar 2018, 16:31

Official

Good Afternoon Vivienne

Thank you for raising your concerns with us.

As per conversation we will provide feedback shortly.

Kind Regards

Mondo Team

Vivienne S's updateReviewer Update

19 Mar 2018, 16:46

Thank you for the fast and friendly response.

Vivienne S's update19 Mar 2018, 16:46

Reviewer Update

Thank you for the fast and friendly response.

Mondo's replyOfficial

20 Mar 2018, 15:01

Good Day Vivienne,

Trust you are well.

As per our telephonic conversation, your query has been resolved.

The Service provider has confirmed that the upgrade was not processed by Mondo and has thus been cancelled.

Regards,

Mondo Team

Mondo's reply20 Mar 2018, 15:01

Official

Good Day Vivienne,

Trust you are well.

As per our telephonic conversation, your query has been resolved.

The Service provider has confirmed that the upgrade was not processed by Mondo and has thus been cancelled.

Regards,

Mondo Team