SR
Sihle R
1 reviews | Active since Jan 2022
03 Jun 2024, 10:47
MTN contract
I had app**** for a contract phone in January till to this day it has never been delivered but I get billed for it. I have tried to go to MTN stores but they can’t help they said I must contact Mondo I have but still not is happening. This is messing up my credit score.
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Mondo's replyOfficial
03 Jun 2024, 15:49Hi Sihle.
Thank you for taking the time to write to us about your experience you have received regarding your query.
We are looking into your query and once feedback is received we will update you further .
We do apologize for the level of service you have received .
Kind Regards
The Mondo Team
Thank you for taking the time to write to us about your experience you have received regarding your query.
We are looking into your query and once feedback is received we will update you further .
We do apologize for the level of service you have received .
Kind Regards
The Mondo Team
Mondo's reply03 Jun 2024, 15:49
Official
Hi Sihle.
Thank you for taking the time to write to us about your experience you have received regarding your query.
We are looking into your query and once feedback is received we will update you further .
We do apologize for the level of service you have received .
Kind Regards
The Mondo Team
Thank you for taking the time to write to us about your experience you have received regarding your query.
We are looking into your query and once feedback is received we will update you further .
We do apologize for the level of service you have received .
Kind Regards
The Mondo Team