ZS
Zanele S
1 reviews | Active since Jul 2023
30 Jul 2023, 13:28
MTN CONTRACT CANCELATION
I have been calling non stop for contract cancelation but non of the agents is assisting me. All of them are saying they are waiting for the IRMS number from the warehouse it's will take 24 but it's about weeks now no response when I'm calling you keep on saying the very same thing. I'm ****ed kindly assist
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Mondo's replyOfficial
31 Jul 2023, 08:27Hi Zanele ,
Thank you for taking the time to write to us about your cancellation request.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you.
Your Case Number is: RCO424118.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your cancellation request.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you.
Your Case Number is: RCO424118.
Regards,
The Mondo Team
Mondo's reply31 Jul 2023, 08:27
Official
Hi Zanele ,
Thank you for taking the time to write to us about your cancellation request.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you.
Your Case Number is: RCO424118.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your cancellation request.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you.
Your Case Number is: RCO424118.
Regards,
The Mondo Team