MP
Mathapelo P
1 reviews | Active since Aug 2021
16 Sept 2021, 22:04
MTN CONTRACT
I TOOK A MTN CONTRACT THROUGH MONDO AND CANCELLED WITHIN THE CORRECT PERIOD AND UNTIL THIS DAY I'M STILL WAITING FOR THEIR ASSISTANCE. THEY SOLD ME LIES, BEEN PAYING FOR THE SERVICES I DON NOT USE AND THE ISSUE HASN'T BEEN RESOLVED. CAN SOMEONE URGENTLY ASSIST, I CAN'T TAKE THE ABUSE ANYMORE....! THIS IS MY CASE NUMBER: RCO133602
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Replies (2)0
Replies (2)
Mondo's replyOfficial
17 Sept 2021, 08:12Hi Mathapelo,
Trust you are well.
Thank you for taking the time to write to us regarding your cancellation.
As per your discussion with Mondo, please note that a follow up on cancellation has been sent to the relevant team at MTN.
Once we receive feedback, we will advise you accordingly.
We do apologize for the delay and inconvenience caused.
Regards,
The Mondo Team
Trust you are well.
Thank you for taking the time to write to us regarding your cancellation.
As per your discussion with Mondo, please note that a follow up on cancellation has been sent to the relevant team at MTN.
Once we receive feedback, we will advise you accordingly.
We do apologize for the delay and inconvenience caused.
Regards,
The Mondo Team
Mondo's reply17 Sept 2021, 08:12
Official
Hi Mathapelo,
Trust you are well.
Thank you for taking the time to write to us regarding your cancellation.
As per your discussion with Mondo, please note that a follow up on cancellation has been sent to the relevant team at MTN.
Once we receive feedback, we will advise you accordingly.
We do apologize for the delay and inconvenience caused.
Regards,
The Mondo Team
Trust you are well.
Thank you for taking the time to write to us regarding your cancellation.
As per your discussion with Mondo, please note that a follow up on cancellation has been sent to the relevant team at MTN.
Once we receive feedback, we will advise you accordingly.
We do apologize for the delay and inconvenience caused.
Regards,
The Mondo Team
Mondo's replyOfficial
19 Oct 2021, 16:11Hi Mathapelo,
Trust you are well.
Please note that your MTN cancellation has been done.
Your query has been resolved and will be closed.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN cancellation has been done.
Your query has been resolved and will be closed.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
Mondo's reply19 Oct 2021, 16:11
Official
Hi Mathapelo,
Trust you are well.
Please note that your MTN cancellation has been done.
Your query has been resolved and will be closed.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN cancellation has been done.
Your query has been resolved and will be closed.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team