NW
Nick W
1 reviews | Active since Jan 2023
03 Jan 2023, 11:18
Mtn and Mondo
Useless!! Do not renew anything with them. Bunch of useless clowns when it came to renew Mtn contract. Stay away from these croocks!!!
Helpful (0)
Replies (4)0
Replies (4)
Mondo's replyOfficial
03 Jan 2023, 12:06Hi Nick ,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO324761
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO324761
Regards,
The Mondo Team
Mondo's reply03 Jan 2023, 12:06
Official
Hi Nick ,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO324761
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO324761
Regards,
The Mondo Team
NW
Nick W's updateReviewer Update
03 Jan 2023, 12:45And the case number is what worth? Jack... RC*** is the one given to me on 25/11/2022.. so again what is your case number worth...
NW
Nick W's update03 Jan 2023, 12:45
Reviewer Update
And the case number is what worth? Jack... RC*** is the one given to me on 25/11/2022.. so again what is your case number worth...
Mondo's replyOfficial
11 Jan 2023, 09:00Hi Nick,
Trust you are well.
Please note that the above case number has been allocated for the above review and the initial case number you received is for the collection & cancellation.
We have escalated your query to the relevant department.
Once we receive an update we will advise you accordingly.
We do apologize for the delay caused.
Regards,
The Mondo Team
Trust you are well.
Please note that the above case number has been allocated for the above review and the initial case number you received is for the collection & cancellation.
We have escalated your query to the relevant department.
Once we receive an update we will advise you accordingly.
We do apologize for the delay caused.
Regards,
The Mondo Team
Mondo's reply11 Jan 2023, 09:00
Official
Hi Nick,
Trust you are well.
Please note that the above case number has been allocated for the above review and the initial case number you received is for the collection & cancellation.
We have escalated your query to the relevant department.
Once we receive an update we will advise you accordingly.
We do apologize for the delay caused.
Regards,
The Mondo Team
Trust you are well.
Please note that the above case number has been allocated for the above review and the initial case number you received is for the collection & cancellation.
We have escalated your query to the relevant department.
Once we receive an update we will advise you accordingly.
We do apologize for the delay caused.
Regards,
The Mondo Team
Mondo's replyOfficial
06 Feb 2023, 11:42Good Day,
Trust you are well.
Please note that your MTN line has been cancelled and deactivated.
MTN Cancellation Reference: SR# ***
Your query has been resolved and will be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Should you require further assistance, please contact our Customer Service team.
Have a lovely day further.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN line has been cancelled and deactivated.
MTN Cancellation Reference: SR# ***
Your query has been resolved and will be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Should you require further assistance, please contact our Customer Service team.
Have a lovely day further.
Regards,
The Mondo Team
Mondo's reply06 Feb 2023, 11:42
Official
Good Day,
Trust you are well.
Please note that your MTN line has been cancelled and deactivated.
MTN Cancellation Reference: SR# ***
Your query has been resolved and will be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Should you require further assistance, please contact our Customer Service team.
Have a lovely day further.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN line has been cancelled and deactivated.
MTN Cancellation Reference: SR# ***
Your query has been resolved and will be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Should you require further assistance, please contact our Customer Service team.
Have a lovely day further.
Regards,
The Mondo Team