MN
Mduduzi N

1 reviews | Active since Mar 2021

29 Mar 2021, 15:53

Mr

They **** to me. I am not happy at all

0
Replies (3)
Mondo
Mondo's reply29 Mar 2021, 16:05
Official
Hi Mduduzi, 

Thank you for taking the time to write to us.

We sincerely apologize for the service you have received.  One of our Customer Care Consultants will be in contact with you to assist with your query.  Your Case Number is: RCO115112  Regards,

Mondo Team
Mondo
Mondo's reply31 Mar 2021, 16:46
Official
Hi Mduduzi, 

As per your request, we have logged a collection for your device.

Once the device is returned we will arrange for the cancellation to be submitted.

Our team will keep you updated on the progress of this. Regards,

Mondo Team
Mondo
Mondo's reply12 Apr 2021, 11:42
Official
Hi Mduduzi, 

As per your request, your package has been returned and the cancellation has been actioned.

Reference Number: ***1

Your query is resolved.

Telkom will credit whatever is due to you. Regards,

Mondo Team