mM
martin M
1 reviews | Active since Feb 2017
30 Mar 2022, 16:54
Most useless company ever!!!!!
4th Time I order a different device from these people and every time the same story. No feedback or updates from them. Then you start calling and complain just to be told they do not have stock? I think based on that they don't have anything in stock. Worst customer experience ever and I am foolish enough to try them for the fourth time. Do not deal with these people as they do not need your money and will definitely not look after you as their client.
Helpful (0)
Replies (3)0
Replies (3)
Mondo's replyOfficial
30 Mar 2022, 16:57Good day Martin,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO204736
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO204736
Regards,
The Mondo Team
Mondo's reply30 Mar 2022, 16:57
Official
Good day Martin,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO204736
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO204736
Regards,
The Mondo Team
Mondo's replyOfficial
05 Apr 2022, 12:53Hi Martin,
Trust you are well.
Please note that your recent MTN application was canceled due to unavailable stock.
Kindly advise if we may escalate your details to the sales team in order to make contact with you and provide you with an alternate deal.
Due to the above, kindly note that you will be subjected to a credit vet.
Regards,
The Mondo Team
Trust you are well.
Please note that your recent MTN application was canceled due to unavailable stock.
Kindly advise if we may escalate your details to the sales team in order to make contact with you and provide you with an alternate deal.
Due to the above, kindly note that you will be subjected to a credit vet.
Regards,
The Mondo Team
Mondo's reply05 Apr 2022, 12:53
Official
Hi Martin,
Trust you are well.
Please note that your recent MTN application was canceled due to unavailable stock.
Kindly advise if we may escalate your details to the sales team in order to make contact with you and provide you with an alternate deal.
Due to the above, kindly note that you will be subjected to a credit vet.
Regards,
The Mondo Team
Trust you are well.
Please note that your recent MTN application was canceled due to unavailable stock.
Kindly advise if we may escalate your details to the sales team in order to make contact with you and provide you with an alternate deal.
Due to the above, kindly note that you will be subjected to a credit vet.
Regards,
The Mondo Team
Mondo's replyOfficial
05 Apr 2022, 14:54Hi Martin,
Trust you are well.
Thank you for the below response.
Please note that we have sent a request to the relevant department to have your details removed from our database.
We do apologize for the inconvenience caused.
Your query will now be closed.
Regards,
The Mondo Team
Mondo's reply05 Apr 2022, 14:54
Official
Hi Martin,
Trust you are well.
Thank you for the below response.
Please note that we have sent a request to the relevant department to have your details removed from our database.
We do apologize for the inconvenience caused.
Your query will now be closed.
Regards,
The Mondo Team