1 reviews | Active since Nov 2017
Most terrible company to deal with!!!
Last week I contacted "hellopeter" regarding this company and they were quick to reply and make promises . I've been trying to get hold of them by sending emails to there customer care line and calling them yet no reply from them. My unit is faulty and I can't seem to get hold of them nor any response from them. I'm not going to pay a sent regarding this account and I would advise people not to deal with them
Good day Ghirodien,
We understand your frustration and can assure you we will resolve this matter as soon as possible.
One of our senior consultants will be in contact with you shortly to assist with resolving your query.
Your query has been prioritised and we apologise for the inconvenience caused.
Regards,
Mondo Team
Good day Ghirodien,
We understand your frustration and can assure you we will resolve this matter as soon as possible.
One of our senior consultants will be in contact with you shortly to assist with resolving your query.
Your query has been prioritised and we apologise for the inconvenience caused.
Regards,
Mondo Team
Good day Ghirodien,
We apologise as we have not been successful in contacting you to provide you with an update.
Please be advised that the device has been received at our offices and a cancellation request has been submitted to Telkom.
We will provide you with feedback once the cancellation has been processed.
Kind Regards,
Mondo Team
***
Good day Ghirodien,
We apologise as we have not been successful in contacting you to provide you with an update.
Please be advised that the device has been received at our offices and a cancellation request has been submitted to Telkom.
We will provide you with feedback once the cancellation has been processed.
Kind Regards,
Mondo Team
***