GB
Ghirodien B

1 reviews | Active since Nov 2017

14 Nov 2017, 10:54

Most terrible company to deal with!!!

A few months ago I got a call from Mondo offering a modem for 199 per month. A few weeks later I received the modem and gave them a call to activate the unit, I was told they can't activate it because the special they were running at the moment of calling me was over and I have to pay a extra 70 rand every month before they can activate it.

My point is if we take credit any where we agree to the terms and conditions yet this company is breaking there agreement and I'm not going to stand for it. The fact that they took a admin fee already confirms our agreement Can any one advise me on how to take this further

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Replies (1)
Mondo
Mondo's reply14 Nov 2017, 12:16
Official

Good day Ghirodien

We value your feedback and can assure you this matter will be resolved asap.

It is unfortunate that you have had a poor experience with Mondo and trust we can change your perception of our Company, once we come to a resolution that would best suite your need.

We apologize for the inconvenience caused to you.

Regards,

The Mondo Team

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