MOST AWFUL SERVICE EVER!!!

#RCO***RK1QGC [#RCO600299] [4RKD70Q] On 4 December I was contacted and offered "Home Wi-Fi 100Mbps up and 100Mbps down" for R499. It was not explained to me that it is a data contract only. We have fibre so I canceled the contract within the 14 working day policy. Only to realize that the contract was duplicated. R998 was added to my Vodacom bill (R499 x 2). Money was also deducted from my bank account for "line rental". I canceled the contract, and I did not activate the router so how can I be charged for "line rental"? My Vodacom account was R6972.19 at the end of January. I have spent hours on the phone, email after email, and nothing has been done. This is unacceptable and outrageous!!! I have no choice but to share my nightmare on every media platform I have access to. This is *****ing!!!