1 reviews | Active since Oct 2015
Most Abominable Mondo
<p>Mondo has basically talked me into a 500 MB ANY Network and 5 GB Telkom mobile (WI-FI) data contracts. Apart from being misled, receiving sms's in error stating it was only 500 MB, Mondo's helpline is very costly.</p> <p>After Mondo had admitted, by e-mail, that in fact I had no coverage in my area (after Telkom told me to cancel the contract for that reason) and they were going to pick up their package and cancel the line, Mondo suddenly stopped responding to my e-mails enquiring as to when they were going to get their modem and cancel the line. Two months down the line I get invoiced by Telkom (by post!).</p> <p>I was told I had coverage i.e. 500 MB ANY network PLUS 5 GB Telkom, when in fact there is NO coverage at all!</p> <p>Then your delaying tactics stringing me along until Telkom invoiced me by post! Please Mr. Sasha Lee Perumal what do you think you are doing?</p> <p> </p> <p>Please cancel the line & contract and fetch your package. You have wasted an enormous amount of my time and money. Feel free to refund me your commission. Your business ethics and service is absoloutely abominable!</p> <p> </p> <p>Best Regards,</p> <p>Manfred Zoller</p> <p> </p>
Good day Manfred,
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP. Please do not hesitate to contact us, should you have any further queries.
Kind Regards Mondo Customer Care ***
Good day Manfred,
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP. Please do not hesitate to contact us, should you have any further queries.
Kind Regards Mondo Customer Care ***
Mondo has responded and arranged for the package to be collected. It was collected today. Just waiting for the line to be cancelled. So far I am pleased and can only praise the quick and efficient response by Mondo. Hopefully it will be smooth sailing from here. Thank-you.
Mondo has responded and arranged for the package to be collected. It was collected today. Just waiting for the line to be cancelled. So far I am pleased and can only praise the quick and efficient response by Mondo. Hopefully it will be smooth sailing from here. Thank-you.
