1 reviews | Active since Mar 2009
More ********* behavior from Mondo Version 2.0
Next level atrocious,
Lay a complaint regarding the ongoing non communicative approach that they have dating back to 16 August, where you blatantly get **** too, have ********* answers and even more... Ultimately blaming the system and MTN.
So I logged a Hello Peter complaint, with several too and fro, without having someone contact me until I threaten them with MTN and their SLA.
Then I strangely enough get a SMS to say my complaint has been resolved and closed, how so @Mondo??? How dare you blatantly lie even more by stating my complaint is resolved and closed when infact it has not been resolved and no satisfactory feedback or service rendered.
I forewarn EVERYONE to do your research thoroughly prior to engaging with Mondo and trying to trust them as a trustworthy supplier because based on my experience everything BUT trust has been portrayed by this organization
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you during business hours.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you during business hours.
Regards,
The Mondo Team
I honestly totally truly dislike blatent deceit and dishonesty.
I honestly wish you'd understand that your words and unfulfilled promises create more harm than good.
Now here is a promise, I ASSURE YOU I WILL GO OUT OF MY WAY TO WARN EVERYONE CONCEIVABLY POSSIBLE AGAINST THE BLATENT DECEIT AND DISREGARD FOR CUSTOMERS FROM MONDO.
YOU CAN SEND ME A LAWYERS LETTER, A SUMMONS AND WHAT ALL NOT. I'LL FIGHT IT TOOTH AND NAIL.
You're in CLEAR breach of your SLA as laid out with MTN and I promise you that I'll have it investigated and the necessary steps taken.
I am no longer interested in doing ********* business with people whom act ********* and are blatantly dishonest.
I suggest you have Veven see this post aswell.
Glenn
I honestly totally truly dislike blatent deceit and dishonesty.
I honestly wish you'd understand that your words and unfulfilled promises create more harm than good.
Now here is a promise, I ASSURE YOU I WILL GO OUT OF MY WAY TO WARN EVERYONE CONCEIVABLY POSSIBLE AGAINST THE BLATENT DECEIT AND DISREGARD FOR CUSTOMERS FROM MONDO.
YOU CAN SEND ME A LAWYERS LETTER, A SUMMONS AND WHAT ALL NOT. I'LL FIGHT IT TOOTH AND NAIL.
You're in CLEAR breach of your SLA as laid out with MTN and I promise you that I'll have it investigated and the necessary steps taken.
I am no longer interested in doing ********* business with people whom act ********* and are blatantly dishonest.
I suggest you have Veven see this post aswell.
Glenn
Trust you are well.
Please note that we have escalated the above to our management team.
We do apologize for the level of service you have received.
Regards,
The Mondo Team
Trust you are well.
Please note that we have escalated the above to our management team.
We do apologize for the level of service you have received.
Regards,
The Mondo Team