1 reviews | Active since May 2016
MONTHS after terminating my service my account is still being debited each month
<p>Near the end of last year I got a sales call from Mondo. It was for what seemed to be a half decent deal, but after less than a month I realised that it wasn't necessarily what was promised and cancelled the service (my existing airtime had disappeared, the airtime I was supposed to receive disappeared after a day and I had many issues with having no cellular service at all). I even paid the additional cancellation fee.</p> <p> </p> <p>Yet here I am, more than half a year later ON A DIFFERENT SERVICE PROVIDER ALTOGETHER and still getting debited each month which is a real pain. I have attempted to make contact to resolve this a number of times with no success so I have subsequently resorted to utilising the Hello Peter service.</p> <p> </p> <p>Please make it stop!</p> <p> </p> <p> </p>
Good day Mr. dos Santos,
Thank you for raising your query with Mondo Customer Care.
As discussed with Jonathan Subban your query has been resolved and a credit will be passed.
Kind Regards
Mondo Customer Care ***
Good day Mr. dos Santos,
Thank you for raising your query with Mondo Customer Care.
As discussed with Jonathan Subban your query has been resolved and a credit will be passed.
Kind Regards
Mondo Customer Care ***
