MONDO/TELKOM are an utter disgrace and a Customers Worst experience

I am utterly disgusted by the level of incompetence and poor customer service from Mondo. 1. The sales agents are horrible, I cant believe TELKOM is associated with such a business. The sales Agent literally disconnected the call on me before I could put a word in, god forbid I had a question about the order. You could just tell the agent was not bothered or interested and was just filling their quota for sales on that day. 2. LIES - I have been on several chats and the information I have recieved is outrageous. One person says there is a stock shortage another claimed my I.D number was incorrect. How???That rude sales agent actually confirmed the I.D number to me to make sure it was right, I dont understand how this got past Quality Assessors at Mondo or Telkom. My order is still pending with no expected date, so If i were to go by their uncer*****y and lack of information it could be December before I actually got my order. 3 Delivery - Nobody told me anything regarding delivery but the agent made sure to repeat the fact that they were going to take an admin fee (which they were very quick to do) once the order was processed. Today is the last day of August and I had ordered on the first week of August, I mean; even the ANC does better at service delivery than this.

I am utterly disgusted and livid at the fact that despite my many attempts to lodge complaints nobody from Mondo sales or customer service has actually taken initiative to reach out.

Hello Peter should have a ZeroStar rating for these kinds of companies. I am being taken full advantage of , but I intend on letting everybody within my reach (social media and review sites)know how horrible a company this is. There is obviously no accountability whatsoever as it is evident from my personal experience.

I cannot fathom how a business can be run like this its utterly disgraceful. VERY QUICK TO DEBIT but VERY, VERY SLOW TO DELIVER THE PRODUCT/SERVICE. It is thoroughly appalling. TELKOM as a reputable brand should be embarrassed to be associated with such low standard businesses. really shameful!!!

TELKOM