lT
lerato T

1 reviews | Active since Dec 2018

06 Dec 2018, 12:55

Mondotelkom

I was called by their consultant for a deal they wanted to sell to me I then asked for a rooter and I still agreed to her offer and on top of that added another phone.i was told someone will call me again till to date no one has called I use my airte calling them and no one is ready to help me...they have already debited and yet I haven't received what I wanted I even had to reverse the debit...i feel so let down by this company I need someone to call me and explain this mess.

0
Replies (2)
Mondo
Mondo's reply06 Dec 2018, 14:28
Official
Good Day Lerato,

Thank you for raising your query with us. 

Please note that we will be in contact with you shortly. 

Kind Regards, 

Mondo Team 

Mondo
Mondo's reply15 Jan 2019, 09:34
Official
Good Day Lerato, 

Thank you for taking the opportunity to share your concerns with us.

It has truly been a pleasure assisting with your query.

As per your discussion with Kimona, your devices were successfully delivered and activated and your query has been resolved.

Should you have any further queries please feel free to call us.

Kind Regards,

Mondo Team