Mondos shady business

After signing up for what was supposed to be 40GB anytime these people now say its actually 20GB anytime and 20GB night.......I want my 40GB that I signed up for not my problem Desiree can't properly explain the product, infact she can because I did confirm more than once that it will be 40 anytime and she said on top of that she even advised that I can buy a router of R100 at Game(I have never seen one of that amount) as you have already listened to the call and established that its your fault give me my 40 anytime.RCO130198.........I will not stop writing about your bad service and shady ways of doing business and handling the mess that you trained your employees to do........on 18/08 again received a call from you that lasted for 2min,34 sec and the woman said she'll put me through customer service so that they can rectify the mess and make it 40 anytime only to find she hung up after that........you are so shady.

I want the ombudsman/commission/tribunal that I can lodge this service to.......and that is my right and your responsibility to provide such when a customer is not happy