PN
Pearl N
1 reviews | Active since Mar 2018
31 May 2022, 13:44
Mondo's ****************.
The most horrible service I have ever came across. Cancelled the contract because they sent a wrong device. Now they took me to collections because they claim I never paid. I have never even used their service. Day light ******s these ones.
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
31 May 2022, 14:02Hi,
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO233408
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO233408
Regards,
The Mondo Team
Best regards,
Mondo's reply31 May 2022, 14:02
Official
Hi,
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO233408
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO233408
Regards,
The Mondo Team
Best regards,
Mondo's replyOfficial
02 Jun 2022, 14:08Hi Pearl,
Trust you are well.
Please note that your Telkom line has been canceled.
You may contact Telkom should you be in collections or billed for the line.
Your query has been resolved and will be closed.
Should you require further assistance, please contact our Customer Service team.
Regards,
The Mondo Team
Trust you are well.
Please note that your Telkom line has been canceled.
You may contact Telkom should you be in collections or billed for the line.
Your query has been resolved and will be closed.
Should you require further assistance, please contact our Customer Service team.
Regards,
The Mondo Team
Best regards,
Mondo's reply02 Jun 2022, 14:08
Official
Hi Pearl,
Trust you are well.
Please note that your Telkom line has been canceled.
You may contact Telkom should you be in collections or billed for the line.
Your query has been resolved and will be closed.
Should you require further assistance, please contact our Customer Service team.
Regards,
The Mondo Team
Trust you are well.
Please note that your Telkom line has been canceled.
You may contact Telkom should you be in collections or billed for the line.
Your query has been resolved and will be closed.
Should you require further assistance, please contact our Customer Service team.
Regards,
The Mondo Team
Best regards,