CS
Charity S
1 reviews | Active since Jun 2020
21 Jun 2022, 17:23
Mondo/Rewards Co uses MTN to **** people
In March 2022 I app**** for a phone online with a monthly payment of R299, I have never received the phone, not airtime nor Data top up. This RewardsCo/Mondo/Mtn they keep on trying to debit R749 in my account. I called and was put on hold forever.. I tried to stop the debit order and it does not show on my debit order list...DO NOT SIGN UP FOR MONDO/REWARDSCO
Helpful (0)
Replies (3)0
Replies (3)
Mondo's replyOfficial
21 Jun 2022, 17:35Good day Charity S,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultants to contact you and assist with your query.
Your Case Number is: RCO241726
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultants to contact you and assist with your query.
Your Case Number is: RCO241726
Regards,
The Mondo Team
Mondo's reply21 Jun 2022, 17:35
Official
Good day Charity S,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultants to contact you and assist with your query.
Your Case Number is: RCO241726
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultants to contact you and assist with your query.
Your Case Number is: RCO241726
Regards,
The Mondo Team
Mondo's replyOfficial
22 Jun 2022, 11:00Hi Charity,
Trust you are well.
Please note that we have been unsuccessful in attempting to contact you regarding your MTN query.
Kindly provide us with your ID number and number in question for further assistance.
You may send your details to ***.
Regards,
The Mondo Team
Trust you are well.
Please note that we have been unsuccessful in attempting to contact you regarding your MTN query.
Kindly provide us with your ID number and number in question for further assistance.
You may send your details to ***.
Regards,
The Mondo Team
Mondo's reply22 Jun 2022, 11:00
Official
Hi Charity,
Trust you are well.
Please note that we have been unsuccessful in attempting to contact you regarding your MTN query.
Kindly provide us with your ID number and number in question for further assistance.
You may send your details to ***.
Regards,
The Mondo Team
Trust you are well.
Please note that we have been unsuccessful in attempting to contact you regarding your MTN query.
Kindly provide us with your ID number and number in question for further assistance.
You may send your details to ***.
Regards,
The Mondo Team
Mondo's replyOfficial
25 Jun 2022, 14:34Hi Charity,
Trust you are well.
Kindly provide us with your ID number and number in question for further assistance.
You may send your details to ***.
Regards,
The Mondo Team
Trust you are well.
Kindly provide us with your ID number and number in question for further assistance.
You may send your details to ***.
Regards,
The Mondo Team
Mondo's reply25 Jun 2022, 14:34
Official
Hi Charity,
Trust you are well.
Kindly provide us with your ID number and number in question for further assistance.
You may send your details to ***.
Regards,
The Mondo Team
Trust you are well.
Kindly provide us with your ID number and number in question for further assistance.
You may send your details to ***.
Regards,
The Mondo Team