Mondo/MTN Customercare Useless

Customer Care does not care !! The teamwork between MTN and Mondo is somewhere between non-existent and abysmal. I purchased a faulty modem from Mondo with a contract tied to MTN. The item was returned in ten days as per the guarantee. It took six months of online chat/emails/phone calls and eventually threats of publishing in the media before I got the contract cancelled and my money refunded as the debit order happily kept running. I give them a one star, only reason being that there is nothing lower. AVOID Mondo at all costs particularly if you have a blood pressure problem .