DF
Dino F

1 reviews | Active since Dec 2020

05 Nov 2024, 16:31

Mondo You guys are awful

These guys are so pathetic … honestly don’t understand why you exist if there’s no reason to .. got a phone contract upgraded with these idiots on the 7th October and till now no phone was sent or communication.. it’s just i’ve escalated or no stock . IF YOU DONT HAVE STOCK DONT CALL CUSTOMERS TO UPGRADE..Honestly if these guys phone you for an upgrade TRUST ME JUST GO IN STORE it’s much easier

0
Replies (2)
Mondo
Mondo's reply05 Nov 2024, 16:47
Official
Hi Dino,

Trust you are well,

Apologies on the inconvenience caused regarding your application as this is not something that usually happens when we don't have stock. Once we do receive stock we will prioritize your order and get it delivered as soon as possible.

Regards, 
The Mondo Team 
DF
Dino F's update05 Nov 2024, 20:54
Reviewer Update
That's not the point though? You shouldn't have contacted me for the upgrade without stock ? What gives you the right to do so ? You guys are awful and I have already told family and friends not to go through you ? MAKE SURE YOU HAVE STOCK BEFORE CONTACTING CLIENTS