JT
Jennivive T
1 reviews | Active since Feb 2019
20 Jul 2023, 14:37
Mondo you don’t deserve your license , you guys are *****sters
I had the worst experience of my life with Mondo the device they sent wasn’t working, I cancelled it within days.Now they are sending me from pillar to post to waiver the cancellation fee with MTN. Literally 3 months later the query is still not resolved.Don’t ever do business with Mondo.
Helpful (0)
Replies (3)0
Replies (3)
Mondo's replyOfficial
20 Jul 2023, 14:54Hi Jennivive T,
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO421456
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO421456
Regards,
The Mondo Team
Mondo's reply20 Jul 2023, 14:54
Official
Hi Jennivive T,
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO421456
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO421456
Regards,
The Mondo Team
JT
Jennivive T's updateReviewer Update
20 Jul 2023, 15:03We’ll see whether your *********** staff can assist this time around after they couldn’t for two months
JT
Jennivive T's update20 Jul 2023, 15:03
Reviewer Update
We’ll see whether your *********** staff can assist this time around after they couldn’t for two months
JT
Jennivive T's updateReviewer Update
20 Jul 2023, 15:29We’ll see whether your *********** staff can assist this time around after they couldn’t for two months
JT
Jennivive T's update20 Jul 2023, 15:29
Reviewer Update
We’ll see whether your *********** staff can assist this time around after they couldn’t for two months