CM
Caswell M
1 reviews | Active since Sept 2017
05 Aug 2021, 08:53
Mondo worst service
Pathetic service you will wait forever for your sim to be activated. My husband took a sim on contract with them but they havent activated the sim yet, the only answer they give is they escalated the matter or there is delay in activation department. Which is not our problem
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
05 Aug 2021, 09:00Hi Bridget,
Thank you for taking the time to write to us regarding the activation.
We sincerely apologize for the level of service the account holder has received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact the account holder and assist with his query.
Your Case Number is: RCO129604
Regards,
The Mondo Team
Thank you for taking the time to write to us regarding the activation.
We sincerely apologize for the level of service the account holder has received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact the account holder and assist with his query.
Your Case Number is: RCO129604
Regards,
The Mondo Team
Mondo's reply05 Aug 2021, 09:00
Official
Hi Bridget,
Thank you for taking the time to write to us regarding the activation.
We sincerely apologize for the level of service the account holder has received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact the account holder and assist with his query.
Your Case Number is: RCO129604
Regards,
The Mondo Team
Thank you for taking the time to write to us regarding the activation.
We sincerely apologize for the level of service the account holder has received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact the account holder and assist with his query.
Your Case Number is: RCO129604
Regards,
The Mondo Team
Mondo's replyOfficial
10 Aug 2021, 10:33Hi Bridget,
As discussed with the account holder, the contract is now active.
This query is resolved.
The account holder is welcome to all or email our team if he has any further queries.
Regards,
The Mondo Team
As discussed with the account holder, the contract is now active.
This query is resolved.
The account holder is welcome to all or email our team if he has any further queries.
Regards,
The Mondo Team
Mondo's reply10 Aug 2021, 10:33
Official
Hi Bridget,
As discussed with the account holder, the contract is now active.
This query is resolved.
The account holder is welcome to all or email our team if he has any further queries.
Regards,
The Mondo Team
As discussed with the account holder, the contract is now active.
This query is resolved.
The account holder is welcome to all or email our team if he has any further queries.
Regards,
The Mondo Team