Mondo / Vodacom ****

I was called by a call center agent on 1 Sept 21, offering me an upgrade to my existing Vodacom data contract. He made it clear that it was not a new contract, but an extension to an existing contract, as data prices had been reduced. I clarified this twice because I said I did not want another contract!. Today (13 Sept) I queried the status thereof only to be told that I in fact have been charged with another contract at an additional fee of over R350. I was **** to and misled by Mondo / Vodacom again! This contract must be cancelled and my money refunded. *******ion, lies and ******* are everywhere!