Mondo/ Vodacom bad after service
I purchased a router and mobile from Mondo. Service very good when doing the sale. But contacting them to ask why I only received the router and not the mobile I was told lies for exp no stock.. and another two times someone would have called me back after complaint escalated... Still no clarity or calls from Mondo staff regarding the non existing mobile or explination of debit order on the 8th..
Very unproffesional
Good Day Wayne,
Thank you for raising your query with us.
Kindly note that we are attending to your query with the utmost urgency.
Regards,
Mondo Team
Good Day Wayne,
Thank you for raising your query with us.
Kindly note that we are attending to your query with the utmost urgency.
Regards,
Mondo Team
Good Day Wayne,
As per your conversation with Kimona, you may apply for a contract with us in the future.
For the inconvenience caused to you we will compensate you.
Should you have any further queries please do not hesitate to contact us or email Kimona directly.
Kind Regards,
Mondo Team
Good Day Wayne,
As per your conversation with Kimona, you may apply for a contract with us in the future.
For the inconvenience caused to you we will compensate you.
Should you have any further queries please do not hesitate to contact us or email Kimona directly.
Kind Regards,
Mondo Team