Mondo vodacom

Item: Mondo
Rating: 1

Again...how many phone calls, how many conversations will it take to have my debit order done on the 3rd of every month. Still done on the 8th...

Good enough to do a deal but not to listen to simple requests..

Helpful (0)

Replies (3)

Mondo's replyOfficial

10 Dec 2018, 08:07

Good Day Wayne,

Thank you for raising your query with us.

Please note that we will be in contact with you shortly.

Kind Regards,

Mondo Team

Mondo's reply10 Dec 2018, 08:07

Official

Good Day Wayne,

Thank you for raising your query with us.

Please note that we will be in contact with you shortly.

Kind Regards,

Mondo Team

Mondo's replyOfficial

13 Dec 2018, 13:50

Good Day Wayne,

Please note that we are currently investigating this matter and will revert with feedback shortly.

Kind Regards,

Mondo Team

Mondo's reply13 Dec 2018, 13:50

Official

Good Day Wayne,

Please note that we are currently investigating this matter and will revert with feedback shortly.

Kind Regards,

Mondo Team

Mondo's replyOfficial

29 Jan 2019, 08:31

Good Day Wayne,

As per email communication from our consultant, the network service provider has advised that debit order dates starts from the 7th – 1st of every month because of bill run, therefore no debit orders from 2nd - 6th of any month.

Please advise if there is anything else we can assist you with.

Should you have any further queries please feel free to call us.

Kind Regards,
Mondo Team

Mondo's reply29 Jan 2019, 08:31

Official