MQ
Mxolisi Q
1 reviews | Active since Mar 2023
24 Mar 2023, 21:56
Mondo uses telkom
Mondo uses telkom called me for a deal for SIM card they delivered it it was not activated I called them back the lady said I must break it I said cancel it same day it was March 2020 April they started to debit to my account I called them keep on debiting I went to their store’s of telkom they told is disputed still even now they tell me that I’m owing them I need my money an my credit score good an my status. Telkom an mondo they a not good they ****med me
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Replies (2)
Mondo's replyOfficial
25 Mar 2023, 10:22Good day Mxolisi peter Q,
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultants to contact you and assist with your query.
Reference number: RCO370628
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultants to contact you and assist with your query.
Reference number: RCO370628
Regards,
The Mondo Team
Mondo's reply25 Mar 2023, 10:22
Official
Good day Mxolisi peter Q,
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultants to contact you and assist with your query.
Reference number: RCO370628
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultants to contact you and assist with your query.
Reference number: RCO370628
Regards,
The Mondo Team
Mondo's replyOfficial
28 Mar 2023, 13:27Hi Mxolisi,
Trust you are well.
Please note that there are no active contracts under your Telkom profile.
You may contact Telkom on 081180.
Regards,
The Mondo Team
Trust you are well.
Please note that there are no active contracts under your Telkom profile.
You may contact Telkom on 081180.
Regards,
The Mondo Team
Mondo's reply28 Mar 2023, 13:27
Official
Hi Mxolisi,
Trust you are well.
Please note that there are no active contracts under your Telkom profile.
You may contact Telkom on 081180.
Regards,
The Mondo Team
Trust you are well.
Please note that there are no active contracts under your Telkom profile.
You may contact Telkom on 081180.
Regards,
The Mondo Team