MR
Mohamed R

1 reviews | Active since Apr 2020

05 Jul 2021, 10:35

MONDO *************

This company is messing around . This is now my third attempt and complain were they offered me contract and failed to deliver . They keep making excuses that they cannot find my application or there system had an issue. they offer people contracts and then go back on it by not proceeding.

0
Replies (3)
Mondo
Mondo's reply05 Jul 2021, 10:40
Official
Hi Mohamed,
 
Thank you for taking the time to write to us about your query. 

We sincerely apologize for inconveniences caused.
 
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query. 
 
Your Case Number is: RCO124104
 
Regards,
 
The Mondo Team
Mondo
Mondo's reply06 Jul 2021, 11:01
Official
Hi Mohamed,
Trust you are well.
Please note that we have received your email and escalated this to the MTN team to finalize your application.
Once we receive feedback, we will advise you accordingly.
Regards, The Mondo Team
Mondo
Mondo's reply07 Jul 2021, 15:29
Official
Hi Mohamed,

Trust you are well.

Please note that your MTN application was terminated, therefore, your query will be closed.

We do apologize for the inconveniences caused in this regard.

Regards,
The Mondo Team