Mondo terrible service

Item: Mondo
Rating: 1
Author: liyaquat S

I complained about my vodacom upgrade being done without my consent and none of mondo consultants got back to me regarding this matter. I need the ombudsman contact details asap

Helpful (0)

Replies (3)

Mondo's replyOfficial

16 Nov 2020, 07:40

Hi,

We have received your query,

One of our dedicated consultants will be in contact with you.

Regards
The Mondo Team

Mondo's reply16 Nov 2020, 07:40

Official

Hi,

We have received your query,

One of our dedicated consultants will be in contact with you.

Regards
The Mondo Team

Mondo's replyOfficial

16 Nov 2020, 08:47

Hi Liyaquat,

As discussed with Kim, your investigation has been logged and escalated to our Quality Team.

We will revert with feedback.

Regards

The Mondo Team

Mondo's reply16 Nov 2020, 08:47

Official

Hi Liyaquat,

As discussed with Kim, your investigation has been logged and escalated to our Quality Team.

We will revert with feedback.

Regards

The Mondo Team

Mondo's replyOfficial

16 Nov 2020, 12:58

Hi Liyaquat,

Feedback has been provided to you and this query will be closed.

Please accept our sincere apologies for the inconvenience caused to you thus far.

Should you have any further queries please feel free to call our team.

Regards

The Mondo Team

Mondo's reply16 Nov 2020, 12:58

Official