1 reviews | Active since Nov 2017
MONDO / TELKOM NOT COMPLYING WITH The Consumer Protection Act
Please refer to the previous two reviews given: MONDO CHEATED ME: https://www.hellopeter.com/mondo/reviews/mondo-cheated-me- ********** MONDO COMMITTING *****: https://www.hellopeter.com/mondo/reviews/mondo-committing-*****- **********
Today I received an email from SA Consumer Complaints:
I have received and read your email, for which I thank you. Taking into consideration the validity of your case, we are confident in offering our services.
The Consumer Protection Act, No.68 of 2008, which came into effect on 31 March 2011 is not just a guideline for consumers as some may presume. It is a consumer’s right to protection against discriminatory marketing practices, disclosure of information, right to fair & honest dealing and accountability by suppliers. Consumers also have the right to query the inferior quality of goods and services. Suppliers are not permitted to directly or indirectly, provide customers with false, misleading or deceptive representations regarding goods or services.
If this is not resolved IN WRITING by Tuesday 20'th March then I will go forward and sue you. - I'M SICK of Mondo and Telkom lying to me and *****ing my money MONTH AFTER MONTH AFTER MONTH.
If anyone else reading this has issues with Mondo or Telkom please let me know, I will point you in the right direction.
Good Afternoon Antonia
We apologise for inconvenience caused. We are unfortunately very dependent on Telkom in having this request completed for you.
I am from my end driving for a speedy resolution. Once I have received confirmation I will feedback.
Kind regards
Mondo team
Good Afternoon Antonia
We apologise for inconvenience caused. We are unfortunately very dependent on Telkom in having this request completed for you.
I am from my end driving for a speedy resolution. Once I have received confirmation I will feedback.
Kind regards
Mondo team
Good Morning Antonia
We are trying to contact you but unsuccessful on both numbers.
Kind regards
Mondo Team
Good Morning Antonia
We are trying to contact you but unsuccessful on both numbers.
Kind regards
Mondo Team
Good day Antonia,
As per discussion, Telkom is in communication with you on providing a resolution.
Regards,
Mondo Team
Good day Antonia,
As per discussion, Telkom is in communication with you on providing a resolution.
Regards,
Mondo Team
