1 reviews | Active since Oct 2014
Mondo/ Telkom a ****
<p>Last year December 2016 I contacted Mondo for Telkom Data Sim Card for 99 per month, I was told the sim does not have connection fees. when the parcel was sent I received two Sim cards in place of one and I was charged over 300 rands. I then on the 15/12/206 contacted Mondo to cancel the contract.</p> <p>I spoke to Kanyisa who promised that cancellation e-mail was sent over to Telkom. My account was debited again on the 25th of December and Jan. I then contacted them again and they stopped the debit order for a month, I contacted them again and I was sent from pillar to post and I was promised that my account will be cancelled. to cut the long story short I am still debited to date and the exact amount for this month is R232 FOR An R99 SIM. please assist this is frustrating. I am incurring charges on my account for the debits and reversals.</p> <p> </p>
Good day Mosibudi,
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
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Good day Mosibudi,
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
***
