SS
Sipho S
1 reviews | Active since Apr 2020
31 Aug 2021, 05:47
Mondo telkom
Am not happy with Mondo, they sold me a hoax, promised me data for the two phones I took on contract with them and my children are not receiving the said data, telkom's service is a disaster.
Helpful (0)
Replies (3)0
Replies (3)
Mondo's replyOfficial
31 Aug 2021, 08:20Hi Sipho,
Thank you for taking the time to write to us about your Telkom data allocation.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO133647
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom data allocation.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO133647
Regards,
The Mondo Team
Mondo's reply31 Aug 2021, 08:20
Official
Hi Sipho,
Thank you for taking the time to write to us about your Telkom data allocation.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO133647
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom data allocation.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO133647
Regards,
The Mondo Team
Mondo's replyOfficial
31 Aug 2021, 08:31Hi Sipho,
Trust you are well.
Please note that we have been unsuccessful in attempting to contact you.
Kindly advise what is a convenient time to make contact.
Regards,
The Mondo Team
Trust you are well.
Please note that we have been unsuccessful in attempting to contact you.
Kindly advise what is a convenient time to make contact.
Regards,
The Mondo Team
Mondo's reply31 Aug 2021, 08:31
Official
Hi Sipho,
Trust you are well.
Please note that we have been unsuccessful in attempting to contact you.
Kindly advise what is a convenient time to make contact.
Regards,
The Mondo Team
Trust you are well.
Please note that we have been unsuccessful in attempting to contact you.
Kindly advise what is a convenient time to make contact.
Regards,
The Mondo Team
Mondo's replyOfficial
02 Sept 2021, 16:07Hi Sipho,
Trust you are well.
As discussed with Mondo, please note that an investigation has been logged to have the sale call recording assessed.
Once we receive feedback, we will advise you accordingly.
Regards,
The Mondo Team
Trust you are well.
As discussed with Mondo, please note that an investigation has been logged to have the sale call recording assessed.
Once we receive feedback, we will advise you accordingly.
Regards,
The Mondo Team
Mondo's reply02 Sept 2021, 16:07
Official
Hi Sipho,
Trust you are well.
As discussed with Mondo, please note that an investigation has been logged to have the sale call recording assessed.
Once we receive feedback, we will advise you accordingly.
Regards,
The Mondo Team
Trust you are well.
As discussed with Mondo, please note that an investigation has been logged to have the sale call recording assessed.
Once we receive feedback, we will advise you accordingly.
Regards,
The Mondo Team