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Nick A
1 reviews | Active since Dec 2020
23 Dec 2020, 17:34
mondo telkom
very bad experiences I am having with them been paying for a contact for three months that was cancelled in the 7 days period and collected also now I must pay 2500 for because they didn't do what they was suppose to do . the debit order to off every month now the active account is also suspended due to that 3 week Wi-Fi is off yet o must make call got 8 case numbers yet nothing get sorted form there side
Helpful (0)
Replies (9)0
Replies (9)
Mondo's replyOfficial
23 Dec 2020, 17:39Hi Nick,
We have received your query,
Kindly note one of our dedicated consultants will be in contact with you during business hours.
Regards
The Mondo Team
We have received your query,
Kindly note one of our dedicated consultants will be in contact with you during business hours.
Regards
The Mondo Team
Mondo's reply23 Dec 2020, 17:39
Official
Hi Nick,
We have received your query,
Kindly note one of our dedicated consultants will be in contact with you during business hours.
Regards
The Mondo Team
We have received your query,
Kindly note one of our dedicated consultants will be in contact with you during business hours.
Regards
The Mondo Team
NA
Nick A's updateReviewer Update
23 Dec 2020, 17:44really you will call me even if you don't have my full name and cont number lol that's massage you just sended sound like a riddle . don't play me as a fool d your job
NA
Nick A's update23 Dec 2020, 17:44
Reviewer Update
really you will call me even if you don't have my full name and cont number lol that's massage you just sended sound like a riddle . don't play me as a fool d your job
Mondo's replyOfficial
23 Dec 2020, 18:28Hi Nick,
We have received your query,
Kindly note one of our dedicated consultants will be in contact with you during business hours.
Regards
The Mondo Team
We have received your query,
Kindly note one of our dedicated consultants will be in contact with you during business hours.
Regards
The Mondo Team
Mondo's reply23 Dec 2020, 18:28
Official
Hi Nick,
We have received your query,
Kindly note one of our dedicated consultants will be in contact with you during business hours.
Regards
The Mondo Team
We have received your query,
Kindly note one of our dedicated consultants will be in contact with you during business hours.
Regards
The Mondo Team
Mondo's replyOfficial
24 Dec 2020, 11:22Good day Nick,
As discussed with Thobani ,we have escalated for suspension to be uplifted and for Telkom to assist you with a cancellation.
Feedback will be provided once recieved.
Regards,
Mondo Team
As discussed with Thobani ,we have escalated for suspension to be uplifted and for Telkom to assist you with a cancellation.
Feedback will be provided once recieved.
Regards,
Mondo Team
Mondo's reply24 Dec 2020, 11:22
Official
Good day Nick,
As discussed with Thobani ,we have escalated for suspension to be uplifted and for Telkom to assist you with a cancellation.
Feedback will be provided once recieved.
Regards,
Mondo Team
As discussed with Thobani ,we have escalated for suspension to be uplifted and for Telkom to assist you with a cancellation.
Feedback will be provided once recieved.
Regards,
Mondo Team
Mondo's replyOfficial
29 Dec 2020, 08:35Good day Nick,
A discussed with Thobani, your line has been siezed and we have escalated for your suspension to be uplifted.
Feedback will be provided once recieved.
Regards,
Mondo Team
A discussed with Thobani, your line has been siezed and we have escalated for your suspension to be uplifted.
Feedback will be provided once recieved.
Regards,
Mondo Team
Mondo's reply29 Dec 2020, 08:35
Official
Good day Nick,
A discussed with Thobani, your line has been siezed and we have escalated for your suspension to be uplifted.
Feedback will be provided once recieved.
Regards,
Mondo Team
A discussed with Thobani, your line has been siezed and we have escalated for your suspension to be uplifted.
Feedback will be provided once recieved.
Regards,
Mondo Team
Mondo's replyOfficial
30 Dec 2020, 13:01Good day Nick,
Thobani has spoken to the account holder and the query is resolved.
Should the account holder have any further query she is welcome to call or email our team.
Regards,
Mondo Team
Thobani has spoken to the account holder and the query is resolved.
Should the account holder have any further query she is welcome to call or email our team.
Regards,
Mondo Team
Mondo's reply30 Dec 2020, 13:01
Official
Good day Nick,
Thobani has spoken to the account holder and the query is resolved.
Should the account holder have any further query she is welcome to call or email our team.
Regards,
Mondo Team
Thobani has spoken to the account holder and the query is resolved.
Should the account holder have any further query she is welcome to call or email our team.
Regards,
Mondo Team
NA
Nick A's updateReviewer Update
30 Dec 2020, 13:57as I sit here now nothing is being resolved just been referred to someone else . getting a bad credit record because of people not doing what was supposed to be done so no nothing is sorted wish It can get sorted soon ya
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Nick A's update30 Dec 2020, 13:57
Reviewer Update
as I sit here now nothing is being resolved just been referred to someone else . getting a bad credit record because of people not doing what was supposed to be done so no nothing is sorted wish It can get sorted soon ya
NA
Nick A's updateReviewer Update
30 Dec 2020, 15:55payment arrangements to what each mouth a debit order went off for 2 accounts now you wane keep us liable for your fault not canceling the contract in your side within the 7days
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Nick A's update30 Dec 2020, 15:55
Reviewer Update
payment arrangements to what each mouth a debit order went off for 2 accounts now you wane keep us liable for your fault not canceling the contract in your side within the 7days
Mondo's replyOfficial
30 Dec 2020, 15:57Good day Nick,
Please note that our consultant has already discussed this with the account holder and she is happy with the resolution.
Should she have any further queries she is welcome to email or call us.
Regards,
Mondo Team
Please note that our consultant has already discussed this with the account holder and she is happy with the resolution.
Should she have any further queries she is welcome to email or call us.
Regards,
Mondo Team
Mondo's reply30 Dec 2020, 15:57
Official
Good day Nick,
Please note that our consultant has already discussed this with the account holder and she is happy with the resolution.
Should she have any further queries she is welcome to email or call us.
Regards,
Mondo Team
Please note that our consultant has already discussed this with the account holder and she is happy with the resolution.
Should she have any further queries she is welcome to email or call us.
Regards,
Mondo Team