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joclyn R
1 reviews | Active since Mar 2012
08 Mar 2023, 11:57
MONDO TELECOMS, STAY AWAY THEY ARE *******
Cancelled and returned an item in SEPTEMBER 2022, and I AM still being debited from my account!!! countless calls and emails, NO REFUNDS NOTHING!!!!!
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
08 Mar 2023, 12:03Good day Joclyn,
Thank you for taking the time to write to us about your MTN cancellation query.
Please note that we have sent an urgent follow-up on cancellation to the MTN Cancellations Dept.
Once we receive feedback, we will advise you accordingly.
We do apologize for the delay and inconvenience caused.
Your Case Number is: RCO352733
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN cancellation query.
Please note that we have sent an urgent follow-up on cancellation to the MTN Cancellations Dept.
Once we receive feedback, we will advise you accordingly.
We do apologize for the delay and inconvenience caused.
Your Case Number is: RCO352733
Regards,
The Mondo Team
Mondo's reply08 Mar 2023, 12:03
Official
Good day Joclyn,
Thank you for taking the time to write to us about your MTN cancellation query.
Please note that we have sent an urgent follow-up on cancellation to the MTN Cancellations Dept.
Once we receive feedback, we will advise you accordingly.
We do apologize for the delay and inconvenience caused.
Your Case Number is: RCO352733
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN cancellation query.
Please note that we have sent an urgent follow-up on cancellation to the MTN Cancellations Dept.
Once we receive feedback, we will advise you accordingly.
We do apologize for the delay and inconvenience caused.
Your Case Number is: RCO352733
Regards,
The Mondo Team
Mondo's replyOfficial
27 Mar 2023, 15:06Good Day Joclyn,
Trust you are well.
Please note that your MTN line has been cancelled and deactivated.
As per the MTN system, credit was passed to your MTN account.
Cancellation Reference Number: SR# ***
Credit Reference Number: SR# ***
Adjustment Number: MC***
You may contact the MTN Accounts Dept. on *** for assistance regarding your credit/account.
Due to the above, your query will now be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Have a great day further.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN line has been cancelled and deactivated.
As per the MTN system, credit was passed to your MTN account.
Cancellation Reference Number: SR# ***
Credit Reference Number: SR# ***
Adjustment Number: MC***
You may contact the MTN Accounts Dept. on *** for assistance regarding your credit/account.
Due to the above, your query will now be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Have a great day further.
Regards,
The Mondo Team
Mondo's reply27 Mar 2023, 15:06
Official
Good Day Joclyn,
Trust you are well.
Please note that your MTN line has been cancelled and deactivated.
As per the MTN system, credit was passed to your MTN account.
Cancellation Reference Number: SR# ***
Credit Reference Number: SR# ***
Adjustment Number: MC***
You may contact the MTN Accounts Dept. on *** for assistance regarding your credit/account.
Due to the above, your query will now be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Have a great day further.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN line has been cancelled and deactivated.
As per the MTN system, credit was passed to your MTN account.
Cancellation Reference Number: SR# ***
Credit Reference Number: SR# ***
Adjustment Number: MC***
You may contact the MTN Accounts Dept. on *** for assistance regarding your credit/account.
Due to the above, your query will now be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Have a great day further.
Regards,
The Mondo Team