MM
Mamsy M
1 reviews | Active since Sept 2021
22 Oct 2021, 12:42
Mondo team
You don't resolve people's problems the only thing that you know is always telling me that you have escalated my matter. I need my refund and cancelation of my contract as you promised
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Mondo's replyOfficial
22 Oct 2021, 13:01Hi Mamsy,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO139107
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO139107
Regards,
The Mondo Team
Mondo's reply22 Oct 2021, 13:01
Official
Hi Mamsy,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO139107
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO139107
Regards,
The Mondo Team