KM
Khehla M

1 reviews | Active since Mar 2019

15 Apr 2019, 05:32

Mondo take forever with applications

Whatever you don't apply for a contract with them, its better you go directly to a network provider and apply there. This is my third week waiting for my application to be approved. When I call them they tell me that in the next 24 hours everything will be sorted and problem is making too many applications is not good for your credit so I just have to wait for their lies to approve my application?

0
Replies (4)
Mondo
Mondo's reply15 Apr 2019, 08:11
Official
Good Day Khehla,

Thank you for raising your query with us. 

Please note that we are attending to your query with the utmost urgency. 

Kind Regards, 

Mondo Team
Mondo
Mondo's reply17 Apr 2019, 16:50
Official
Good Day Khehla, 

As per your discussion with our consultant, your application is in progress.

We will make continue to keep you updated on the progress of this.
 Kind Regards, 

Mondo Team
Mondo
Mondo's reply25 Apr 2019, 15:41
Official
Good Day Khehla, 

As discussed with our consultant, we have submitted your details to the courier company for an urgent delivery.

Please keep your phone on as the courier company will be in contact with you.

We will also keep you updated on the progress of this.

Kind Regards, 

Mondo Team 
Mondo
Mondo's reply09 May 2019, 15:58
Official
Good Day Khehla, 

As per your discussion with Kimona, you have received your devices and they have been successfully activated.

We have also compensated you for the inconvenience caused to you.

Should you have any further queries please feel free to call us.
 Kind Regards, 

Mondo Team