hP
hassaan P
1 reviews | Active since Jun 2023
02 Nov 2023, 17:27
mondo support bad
have app**** for a contract via mondo and have been sent 4 messages 2 send my supporting documents first 2 mondo which i did den i get another sms 2 send it to *********** which i also twice a day..but i still get another sms 2 send documents and den im told its nit received den im told its being escalated den again told 2 send ..when i request 2 b called my texts get ignored im really being given da run around here ********** is my contact number for wat it's worth
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Replies (3)hP
hassaan P's updateReviewer Update
02 Nov 2023, 18:43as i will be told your team will investigate and then url give me a reference number clearly who ever is reading this and responding from your companies social media team is just using templates and adding a reference number as i have read so many complaints here wer all url simply do and reply with apologies and that ur team will investigate same template over and over with no solution how do url do business ????
hP
hassaan P's update02 Nov 2023, 18:43
Reviewer Update
as i will be told your team will investigate and then url give me a reference number clearly who ever is reading this and responding from your companies social media team is just using templates and adding a reference number as i have read so many complaints here wer all url simply do and reply with apologies and that ur team will investigate same template over and over with no solution how do url do business ????
Mondo's replyOfficial
03 Nov 2023, 08:47Hi Hassaan,
Thank you for taking the time to write to us about your MTN application
We sincerely apologize for the level of service you have received.
Your documents were received and they have been uploaded on the MTN system. You should have feedback of your application outcome within 24 to 48 working hours.
Kind Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN application
We sincerely apologize for the level of service you have received.
Your documents were received and they have been uploaded on the MTN system. You should have feedback of your application outcome within 24 to 48 working hours.
Kind Regards,
The Mondo Team
Mondo's reply03 Nov 2023, 08:47
Official
Hi Hassaan,
Thank you for taking the time to write to us about your MTN application
We sincerely apologize for the level of service you have received.
Your documents were received and they have been uploaded on the MTN system. You should have feedback of your application outcome within 24 to 48 working hours.
Kind Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN application
We sincerely apologize for the level of service you have received.
Your documents were received and they have been uploaded on the MTN system. You should have feedback of your application outcome within 24 to 48 working hours.
Kind Regards,
The Mondo Team
Mondo's replyOfficial
13 Nov 2023, 10:11Hi Hassaan,
Trust you are well,
Your MTN order has been delivered and activated on the system.
Due to the above your query has been closed.
Kind Regards,
The Mondo Team
Trust you are well,
Your MTN order has been delivered and activated on the system.
Due to the above your query has been closed.
Kind Regards,
The Mondo Team
Mondo's reply13 Nov 2023, 10:11
Official
Hi Hassaan,
Trust you are well,
Your MTN order has been delivered and activated on the system.
Due to the above your query has been closed.
Kind Regards,
The Mondo Team
Trust you are well,
Your MTN order has been delivered and activated on the system.
Due to the above your query has been closed.
Kind Regards,
The Mondo Team