MONDO SUCKS! DO NOT USE THEM FOR MOBILE UPGRADES!!!

Worst company to deal with ever! It took them 6 weeks to contact me after my online upgrade request on the Telkom website. They sent me the wrong phone and no one from the company has bothered to contact me despite numerous phone calls from my side to their call center where the agents can't assist, you cannot get hold of someone from management. I've left messages on FB with a response that someone would contact me and I've sent emails to their customer care department without a response. I've had it with this company's "no care" attitude. When I spoke to them on 6 May I was told that the contract would be cancelled, I would have to wait 3 months before I could reapply for an upgrade and that someone would collect the incorrect phone. Well it's been 3 weeks since that call, I still have the wrong phone and now I can't even make outbound calls.