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queen M
1 reviews | Active since Jun 2015
20 Aug 2021, 06:32
Mondo sucks
To this day I am still waiting for them to pick their defective device ?. They call immediately after a bad review and make promises but nothing happens.
I am sure I will never use their services ever again.
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
20 Aug 2021, 08:36Hi Queen,
Thank you for taking the time to write to us about your MTN collection and cancellation.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO129920
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN collection and cancellation.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO129920
Regards,
The Mondo Team
Mondo's reply20 Aug 2021, 08:36
Official
Hi Queen,
Thank you for taking the time to write to us about your MTN collection and cancellation.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO129920
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN collection and cancellation.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO129920
Regards,
The Mondo Team
Mondo's replyOfficial
20 Aug 2021, 15:56Good day,
Please note that a follow up on collection has been escalated to the courier team.
DSV couriers will be in contact with you in order to set an appointment for collection.
We do apologize for the delay and inconvenience caused.
Regards,
The Mondo Team
Please note that a follow up on collection has been escalated to the courier team.
DSV couriers will be in contact with you in order to set an appointment for collection.
We do apologize for the delay and inconvenience caused.
Regards,
The Mondo Team
Mondo's reply20 Aug 2021, 15:56
Official
Good day,
Please note that a follow up on collection has been escalated to the courier team.
DSV couriers will be in contact with you in order to set an appointment for collection.
We do apologize for the delay and inconvenience caused.
Regards,
The Mondo Team
Please note that a follow up on collection has been escalated to the courier team.
DSV couriers will be in contact with you in order to set an appointment for collection.
We do apologize for the delay and inconvenience caused.
Regards,
The Mondo Team