SB
Salome B
1 reviews | Active since Mar 2013
17 May 2019, 15:28
Mondo slow and terrible
I ordered a router from Mondo, it took them two weeks to deliver after my first installment. Now that it is delivered they told me I have to wait maximum 48 business hours for my router to be activated. Which means the package I have recieved can not even be used over the weekend. I am on a list as if I am applying for a free government service not as if I paid for this two weeks ago already. Mondo is terrible, I haven't even started, I am already dissapointed.
Helpful (0)
Replies (6)0
Replies (6)
Mondo's replyOfficial
17 May 2019, 15:50Good day Salome,
Thank you for raising your query with us.
As per our discussion, we are working on having this resolved at the soonest.
Kind Regards,
Mondo Team
Thank you for raising your query with us.
As per our discussion, we are working on having this resolved at the soonest.
Kind Regards,
Mondo Team
Mondo's reply17 May 2019, 15:50
Official
Good day Salome,
Thank you for raising your query with us.
As per our discussion, we are working on having this resolved at the soonest.
Kind Regards,
Mondo Team
Thank you for raising your query with us.
As per our discussion, we are working on having this resolved at the soonest.
Kind Regards,
Mondo Team
Mondo's replyOfficial
20 May 2019, 17:00Good day Salome,
As discussed with our consultant, please note that your activation is still in progress.
We will keep you updated on the progress of this.
Kind Regards,
Mondo Team
As discussed with our consultant, please note that your activation is still in progress.
We will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Mondo's reply20 May 2019, 17:00
Official
Good day Salome,
As discussed with our consultant, please note that your activation is still in progress.
We will keep you updated on the progress of this.
Kind Regards,
Mondo Team
As discussed with our consultant, please note that your activation is still in progress.
We will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Mondo's replyOfficial
22 May 2019, 16:27Good day Salome,
Please note that your activation is still in progress.
We will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Please note that your activation is still in progress.
We will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Mondo's reply22 May 2019, 16:27
Official
Good day Salome,
Please note that your activation is still in progress.
We will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Please note that your activation is still in progress.
We will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Mondo's replyOfficial
24 May 2019, 16:25 Good day Salome,
Please note that your line is now activate.
As per our discussion, your query is now closed.
Kind Regards,
Mondo Team
Please note that your line is now activate.
As per our discussion, your query is now closed.
Kind Regards,
Mondo Team
Mondo's reply24 May 2019, 16:25
Official
Good day Salome,
Please note that your line is now activate.
As per our discussion, your query is now closed.
Kind Regards,
Mondo Team
Please note that your line is now activate.
As per our discussion, your query is now closed.
Kind Regards,
Mondo Team
SB
Salome B's updateReviewer Update
24 May 2019, 21:01Thank you Mondo for your generous rewards and excellent customer service. A special thank you to Serusha Perumal for keeping me up to date and making sure this issue is resolved. Your customer service is of excellent value.
SB
Salome B's update24 May 2019, 21:01
Reviewer Update
Thank you Mondo for your generous rewards and excellent customer service. A special thank you to Serusha Perumal for keeping me up to date and making sure this issue is resolved. Your customer service is of excellent value.
Mondo's replyOfficial
12 Jan 2023, 11:35Mondo's reply12 Jan 2023, 11:35
Official