MS
Moira S
1 reviews | Active since Mar 2009
04 Jan 2022, 09:39
Mondo - should be Mon no no
Why on earth do cell phone companies use this useless shower? ordered an upgrade on 11.12.21, Cancelled it yesterday as they had not delivered despite numerous promises. They never once called me, I had to chase them. They are unable to find out my details from their own reference number. For goodness sake dump this blight on your reputation, MTN
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
04 Jan 2022, 09:46Good day Moira ,
Thank you for taking the time to write to us about your MTN query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO166120
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO166120
Regards,
The Mondo Team
Mondo's reply04 Jan 2022, 09:46
Official
Good day Moira ,
Thank you for taking the time to write to us about your MTN query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO166120
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO166120
Regards,
The Mondo Team
Mondo's replyOfficial
04 Jan 2022, 09:58Hi Moira,
Trust you are well.
Please note that as per our records, you have requested to cancel the application.
Therefore, the application is now cancellation.
Your query has been resolved and will be closed.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
Trust you are well.
Please note that as per our records, you have requested to cancel the application.
Therefore, the application is now cancellation.
Your query has been resolved and will be closed.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
Mondo's reply04 Jan 2022, 09:58
Official
Hi Moira,
Trust you are well.
Please note that as per our records, you have requested to cancel the application.
Therefore, the application is now cancellation.
Your query has been resolved and will be closed.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
Trust you are well.
Please note that as per our records, you have requested to cancel the application.
Therefore, the application is now cancellation.
Your query has been resolved and will be closed.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team