TJ
Terri-Ann Johnson
1 reviews | Active since Sept 2023
04 Sept 2023, 13:45
Mondo Services
I app**** for a phone was mondo. On or about the 22nd August 2023, I received an email stating that my application has been approved. To date I have not received my mobile device. I contacted Mondo on several occasion but with no clear cut answer. I have lodged several queries but with no response as well. I am highly disappointed as I used Mondo services before and it was quite easy and fast as well. However, I don’t think I will use they services again.
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Mondo's replyOfficial
04 Sept 2023, 15:49Hi Terri-Ann Johnson,
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO433720
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO433720
Regards,
The Mondo Team
Mondo's reply04 Sept 2023, 15:49
Official
Hi Terri-Ann Johnson,
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO433720
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO433720
Regards,
The Mondo Team