ZK
Zaheer K
1 reviews | Active since Sept 2020
06 Apr 2022, 12:34
Mondo Service non Existent
Worse customer care Makes promises that are never kept No calls when there are delays. When I make calls to them, they cut the calls. As a representative of MTN, Vodacom and Telkom, Mondo is giving a very bad reputation to the respective companies.
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Mondo's replyOfficial
06 Apr 2022, 13:52Good day Zaheer,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO206754
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO206754
Regards,
The Mondo Team
Mondo's reply06 Apr 2022, 13:52
Official
Good day Zaheer,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO206754
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO206754
Regards,
The Mondo Team