GP
Gerhard P
1 reviews | Active since May 2016
14 Apr 2022, 11:40
Mondo service delivery none existent.
This is by far the worst service provider within the telecoms industry. They are pushed toward sales and that is where it ended. I signed a contract with them with a few terms but none has been delivered. No contact person is available and calls centres run on autopilot, same as the employees I suppose. No return phone calls or correspondence.
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Replies (1)Mondo's replyOfficial
14 Apr 2022, 11:48Good day,
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO212285
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO212285
Regards,
The Mondo Team
Mondo's reply14 Apr 2022, 11:48
Official
Good day,
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO212285
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO212285
Regards,
The Mondo Team
