MS
Marco S
1 reviews | Active since Dec 2018
23 Jul 2019, 13:05
mondo **** service
Wow app**** online for a portable router, an agent calls me and sounds dead firstly on the call. After speaking to me she advises me i should pay an additional R99 for administration and when i asked what it all entails as im a novest all she could repeat was administration sir. eventually i said apart from a contract why should i have to pay R99 if im not being explained in detail what its for she then said OK then see you. wow what *** service and people do you have working their must say her attitude realy scuked.
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Replies (5)0
Replies (5)
Mondo's replyOfficial
23 Jul 2019, 13:12Good Day Marco,
Thank you for raising your query with us.
Please note that we will be in contact with you shortly.
Kind Regards,
Mondo Team
Thank you for raising your query with us.
Please note that we will be in contact with you shortly.
Kind Regards,
Mondo Team
Mondo's reply23 Jul 2019, 13:12
Official
Good Day Marco,
Thank you for raising your query with us.
Please note that we will be in contact with you shortly.
Kind Regards,
Mondo Team
Thank you for raising your query with us.
Please note that we will be in contact with you shortly.
Kind Regards,
Mondo Team
Mondo's replyOfficial
26 Jul 2019, 15:19Good Day Marco,
As discussed with Kimona, we have resubmitted your application.
We will keep you updated until your device is delivered.
Thank you so much for choosing Mondo.
Kind Regards,
Mondo Team
As discussed with Kimona, we have resubmitted your application.
We will keep you updated until your device is delivered.
Thank you so much for choosing Mondo.
Kind Regards,
Mondo Team
Mondo's reply26 Jul 2019, 15:19
Official
Good Day Marco,
As discussed with Kimona, we have resubmitted your application.
We will keep you updated until your device is delivered.
Thank you so much for choosing Mondo.
Kind Regards,
Mondo Team
As discussed with Kimona, we have resubmitted your application.
We will keep you updated until your device is delivered.
Thank you so much for choosing Mondo.
Kind Regards,
Mondo Team
Mondo's replyOfficial
02 Aug 2019, 15:46Good day Marco,
Please note that we have attempted contacting you to make delivery arrangements however, we haven’t been successful. Kindly respond to our mail to advise what is the best possible time to contact you.
Kind Regards,
Mondo Team
Please note that we have attempted contacting you to make delivery arrangements however, we haven’t been successful. Kindly respond to our mail to advise what is the best possible time to contact you.
Kind Regards,
Mondo Team
Mondo's reply02 Aug 2019, 15:46
Official
Good day Marco,
Please note that we have attempted contacting you to make delivery arrangements however, we haven’t been successful. Kindly respond to our mail to advise what is the best possible time to contact you.
Kind Regards,
Mondo Team
Please note that we have attempted contacting you to make delivery arrangements however, we haven’t been successful. Kindly respond to our mail to advise what is the best possible time to contact you.
Kind Regards,
Mondo Team
Mondo's replyOfficial
07 Aug 2019, 09:45Good day Marco,
As discussed with our consultant, please note that delivery arrangements have been made.
We will keep you updated on the progress of this.
Kind Regards,
Mondo Team
As discussed with our consultant, please note that delivery arrangements have been made.
We will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Mondo's reply07 Aug 2019, 09:45
Official
Good day Marco,
As discussed with our consultant, please note that delivery arrangements have been made.
We will keep you updated on the progress of this.
Kind Regards,
Mondo Team
As discussed with our consultant, please note that delivery arrangements have been made.
We will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Mondo's replyOfficial
07 Aug 2019, 14:42Good day Marco,
As discussed with our consultant, please note that delivery will be done on Monday.
We have made arrangements for you to be compensated for the inconvenience caused to you.
Your query is now resolved.
Kind Regards,
Mondo Team
As discussed with our consultant, please note that delivery will be done on Monday.
We have made arrangements for you to be compensated for the inconvenience caused to you.
Your query is now resolved.
Kind Regards,
Mondo Team
Mondo's reply07 Aug 2019, 14:42
Official
Good day Marco,
As discussed with our consultant, please note that delivery will be done on Monday.
We have made arrangements for you to be compensated for the inconvenience caused to you.
Your query is now resolved.
Kind Regards,
Mondo Team
As discussed with our consultant, please note that delivery will be done on Monday.
We have made arrangements for you to be compensated for the inconvenience caused to you.
Your query is now resolved.
Kind Regards,
Mondo Team