1 reviews | Active since Jun 2019
MONDO sells MTN promotions on false info! Be careful
Mondo provides false information when promoting MTN deals.
Logged a query that was closed without any feedback. Had to call in to find out that they just closed my query because they apparently provided the correct information. They refuse to put this so called correct details in writing and do not want to release the call recording. MTN does not agree with my understanding of the terms as explained to me by the mondo consultant and I am not getting the promised benefits.
The mondo consultant asked me to go into an MTN store to listen to the recording and when the time came, they asked the MTN consultant to email customer care for the recording. They rep**** saying that my query has been resolved and is invalid. No further details?
I am still not getting services as promised.
Back and forth blame between MTN and Mondo.
We sincerely apologize for the service you have received.
Mondo Team
We sincerely apologize for the service you have received.
Mondo Team
Cancel this contract immediately!
Cancel this contract immediately!
You may go into the MTN Direct Store and request that the call be sent to the store in order for you to listen to this.
This query will be closed.
Should you have any further queries, please feel free to call or email us.
Mondo Team
You may go into the MTN Direct Store and request that the call be sent to the store in order for you to listen to this.
This query will be closed.
Should you have any further queries, please feel free to call or email us.
Mondo Team
Mondo and mtn have been Useless unbearable individuals
Mondo and mtn have been Useless unbearable individuals
We are glad that your query is resolved.
Stay safe!
Mondo Team
We are glad that your query is resolved.
Stay safe!
Mondo Team