LM
Lynette M
1 reviews | Active since Jul 2020
29 Jul 2020, 07:35
Mondo ****ers
Mondo falsely send me a devise (Vodacom). They said it will not cost me a cent extra on my Vodacom account. Now Im oaying R140 extra every month. I try to cancel it the first month. But after calling and sending emails. No one has picked it up. No one contacted me. This is bull ****! I want my money back! And the device picked up ASAP! Going for the the 3rd month
Helpful (0)
Replies (4)0
Replies (4)
Mondo's replyOfficial
29 Jul 2020, 08:25Hi Lynette,
Thank you for raising your query with us, one of dedicated consultants will be in contact with you.
Kind Regards,
Mondo Team
Thank you for raising your query with us, one of dedicated consultants will be in contact with you.
Kind Regards,
Mondo Team
Best regards,
Mondo's reply29 Jul 2020, 08:25
Official
Hi Lynette,
Thank you for raising your query with us, one of dedicated consultants will be in contact with you.
Kind Regards,
Mondo Team
Thank you for raising your query with us, one of dedicated consultants will be in contact with you.
Kind Regards,
Mondo Team
Best regards,
Mondo's replyOfficial
03 Aug 2020, 09:47Hi Lynette,
As discussed with our consultant, please note that we have escalated to collection to higher management at Vodacom.
Our team will keep you updated on the progress of this query.
Kind Regards,
Mondo Team
As discussed with our consultant, please note that we have escalated to collection to higher management at Vodacom.
Our team will keep you updated on the progress of this query.
Kind Regards,
Mondo Team
Best regards,
Mondo's reply03 Aug 2020, 09:47
Official
Hi Lynette,
As discussed with our consultant, please note that we have escalated to collection to higher management at Vodacom.
Our team will keep you updated on the progress of this query.
Kind Regards,
Mondo Team
As discussed with our consultant, please note that we have escalated to collection to higher management at Vodacom.
Our team will keep you updated on the progress of this query.
Kind Regards,
Mondo Team
Best regards,
Mondo's replyOfficial
14 Aug 2020, 10:27Hi Lynette,
Kindly note that we have escalated your collection to Ram couriers and advised them to place priority on the collection.
We apologize for the inconvenience caused thus far and will continue to keep you updated on the progress.
Kind Regards,
Mondo Team
Kindly note that we have escalated your collection to Ram couriers and advised them to place priority on the collection.
We apologize for the inconvenience caused thus far and will continue to keep you updated on the progress.
Kind Regards,
Mondo Team
Best regards,
Mondo's reply14 Aug 2020, 10:27
Official
Hi Lynette,
Kindly note that we have escalated your collection to Ram couriers and advised them to place priority on the collection.
We apologize for the inconvenience caused thus far and will continue to keep you updated on the progress.
Kind Regards,
Mondo Team
Kindly note that we have escalated your collection to Ram couriers and advised them to place priority on the collection.
We apologize for the inconvenience caused thus far and will continue to keep you updated on the progress.
Kind Regards,
Mondo Team
Best regards,
Mondo's replyOfficial
31 Aug 2020, 10:22Hi Lynette,
Kindly note that your contract has been cancelled and your query is resolved.
Should you have any further queries please feel free to call our team on ***.
Kind Regards,
Mondo Team
Kindly note that your contract has been cancelled and your query is resolved.
Should you have any further queries please feel free to call our team on ***.
Kind Regards,
Mondo Team
Best regards,
Mondo's reply31 Aug 2020, 10:22
Official
Hi Lynette,
Kindly note that your contract has been cancelled and your query is resolved.
Should you have any further queries please feel free to call our team on ***.
Kind Regards,
Mondo Team
Kindly note that your contract has been cancelled and your query is resolved.
Should you have any further queries please feel free to call our team on ***.
Kind Regards,
Mondo Team
Best regards,